Interaction with Patients and Their Families

The student graduating from this school will demonstrate:

  • High level of compassion for patients and their families
  • Personal commitment to honoring the choices and rights of other persons, especially regarding their medical care
  • Ability to establish effective relationships with patients and their families that enables one to:
    • Provide reassurance
    • Give encouragement and support
    • Convey empathy and caring
  • Ability to communicate effectively with patients so that one can:
    • Provide options in care
    • Check accuracy and effectiveness of communication
    • Identify failures in communication
    • Communicate bad outcomes and mistakes
    • Deal with anger
    • Deliver bad news in a sensitive manner
    • Set clear expectations
    • Respond to patients’ questions and concerns
  • Ability to educate patients:
    • About their health care options
    • Giving clear and understandable explanations