Internet ID (X.500) Activation & Password Retrieval

If your X500 Intenet ID does not work for you, it is most likely one of these two cases:

  • you do not have the correct password
  • you have not initialized your account

Password Help

You must either call 612-301-4357 and disclose your Social Security Number, or go to one of the walk-in locations (below) and present a photo identification card. Passwords cannot be reset via e-mail.

Initializing Your Internet Account

You can initialize your account online at You will be asked for your Social Security Number, UofM ID Number, and Birthdate. If you do not have, or do not want to disclose your Social Security number, you can visit a walk-in location and present a photo identification card.

Walk-in Locations

East Bank: 152 Shepherd Labs at 100 Union Street SE
West Bank: 93 Blegen Hall near the food court
St. Paul: 50 Coffey Hall at 1420 Eckles Ave

Regular Walk-in Hours: Monday through Friday, 8:00am to 5:00

Return to:  Medical Education : Medical School : AHC : U of M

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